Clinloop

Terms of Service

Last updated: June 5, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile apps, and services (the “Services”) provided by Clinloop Healthcare Solutions Inc. (“Clinloop”, “we”, “us”). By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who we are and what we do

Clinloop operates a marketplace that connects healthcare facilities and staffing agencies with verified healthcare workers for shift work. Clinloop provides the technology platform; it is not the employer of workers and is not a party to the engagement between a worker and a facility or agency, except where expressly stated.

2. Eligibility and accounts

You must be at least the age of majority in your jurisdiction and legally able to enter contracts.
Workers must hold and maintain the qualifications, registrations, and clearances required for their role and provide accurate verification information.
You are responsible for the activity on your account and for keeping your credentials secure.
You agree to provide accurate, current information and to keep it up to date.

3. Verification

Access to certain features requires verification of identity and credentials. We may approve, decline, suspend, or revoke verification at our discretion, including where required documents are missing, expired, or cannot be confirmed. Automated checks are advisory only and do not replace our review.

4. Shifts and bookings

Shift details (rate, time, location, requirements) are set by the posting facility or agency.
Accepting a shift is a commitment to perform it as described; repeated cancellations or no-shows may result in restrictions or removal from the platform.
Clinloop does not guarantee the availability of shifts, the conduct of any party, or that any shift will be filled or performed.

5. Payments

Pay and bill rates are determined by the parties to a shift and any applicable agreements. Where Clinloop facilitates payment, it will do so according to the terms presented at the time. You are responsible for your own taxes and any amounts owing under your engagements.

6. Acceptable use

Do not misuse the Services, interfere with their operation, or attempt to access them in unauthorized ways.
Do not submit false, misleading, or unlawful information, or content that infringes others’ rights.
Do not transmit patient health information through the Services.
Treat other users professionally and comply with all applicable laws and professional standards.

7. Your content

You retain ownership of the information and documents you submit. You grant Clinloop a limited license to use, store, and share them as needed to operate the Services (for example, sharing your verification status with a facility you accept a shift from), consistent with our Privacy Policy.

8. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. Clinloop does not warrant that the Services will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the fullest extent permitted by law, Clinloop will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amounts you paid to Clinloop (if any) in the twelve months before the claim.

10. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate access if you violate these Terms or to protect the Services or other users. Provisions that by their nature should survive termination will survive.

11. Changes

We may update these Terms from time to time. We will post the updated version here and revise the “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Courts located in that jurisdiction will have exclusive jurisdiction over disputes, subject to any mandatory consumer-protection rights you may have.

13. Contact us

Questions about these Terms? Email [email protected].